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Getscreen.me

Getscreen.me

Overview

What is Getscreen.me?

Getscreen.me is a cloud-based software for administration, technical support and remote work. Service provides remote desktop access from a browser, without any installation. It has permanent access and boasts quick support and instantaneous connection, with computers in the user's personal…

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Recent Reviews

TrustRadius Insights

Getscreen.me has become an indispensable tool for remote teams, offering efficient and reliable customer support. With features like …
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The right tool for the job

10 out of 10
November 29, 2022
Incentivized
Getscreen.me is an extremely valuable tool for remote assistance. It’s essentially a screen sharing software that allows you to connect to …
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Excellent Support Software

10 out of 10
August 17, 2022
I love Getscreen.me and wish I had purchased this software sooner. The simplicity of the tool is fantastic; effortless to install and …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 9 features
  • Centralized management dashboard (17)
    9.9
    99%
  • Screen sharing (20)
    9.6
    96%
  • Over-the-Internet remote session (19)
    9.6
    96%
  • File transfer (19)
    9.3
    93%

Reviewer Pros & Cons

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Pricing

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Free

$0

Cloud

Standard

$5

Cloud
per month per user

Advanced

$80

Cloud
per year per user

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://getscreen.me/en/plan

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Features

Remote Administration

Remote administration software is used to control a computer from a remote location.

9.4
Avg 8.3
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Product Details

What is Getscreen.me?

Getscreen.me is a cloud-based software for administration, technical support and remote work. Service provides remote desktop access from a browser, without any installation. It has permanent access and boasts quick support and instantaneous connection, with computers in the user's personal cabinet. The service works over the HTTPS protocol, which includes AES encryption.

Getscreen.me Features

Remote Administration Features

  • Supported: Screen sharing
  • Supported: File transfer
  • Supported: Instant message
  • Supported: Access to sleeping/powered-off computers
  • Supported: Over-the-Internet remote session
  • Supported: Initiate remote control from mobile
  • Supported: Centralized management dashboard
  • Supported: Session record
  • Supported: Multi-platform remote control

Getscreen.me Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of

Getscreen.me Video

What is Getscreen.me?

Getscreen.me Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac, Android
Mobile ApplicationAndroid, Mobile Web, Progressive Web Applications
Supported CountriesUSA, Canada, Brazil, Portugal, Germany, Russia, India, United Kingdom and others.
Supported LanguagesEnglish, German, French, Chinese, Portuguese, Russian

Frequently Asked Questions

Getscreen.me starts at $0.

AnyDesk, TeamViewer, and Zoho Assist are common alternatives for Getscreen.me.

Reviewers rate Centralized management dashboard and Multi-platform remote control highest, with a score of 9.9.

The most common users of Getscreen.me are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(23)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Getscreen.me has become an indispensable tool for remote teams, offering efficient and reliable customer support. With features like remote assistance and troubleshooting personal computers, it simplifies the process of connecting and solving problems remotely. Users have praised its ease of use and lightweight nature, allowing them to quickly connect to their Deeper Network miners and manage them from any device with a web browser. It is also highly recommended for supporting clients who may not be familiar with technology, making it easier to provide remote assistance and resolve issues.

In addition to customer support, Getscreen.me is widely utilized for managing remote machines, starting automated processes, and accessing admin and production environments. Professionals find it extremely helpful for remote access and support purposes, both in personal and professional contexts, eliminating the need for additional software installations. It has been a game changer for agencies, finally providing them with the comprehensive features and ease of use they were looking for in a remote access platform.

Another significant use case for Getscreen.me is online event organizing. Event organizers can rely on this tool to provide technical support to speakers and attendees who may encounter difficulties using their computers. Its user-friendly interface helps ensure a smooth experience during online events by facilitating troubleshooting and screen sharing.

In terms of user satisfaction, reviewers have commended Getscreen.me for its speed, lightweight design, and ease of use. Customers appreciate the exceptional resolution and connection speed it offers, saving them time and effort in their remote access tasks. Further enhancing its appeal is the availability of additional security options like second-factor authentication, ensuring a secure connection during support sessions.

Overall, Getscreen.me has proven itself as an invaluable solution for various use cases such as efficient customer support, managing remote machines, online event technical assistance, and general remote access needs. Its responsive support team continuously adds new features based on customer feedback, further solidifying its reputation as a reliable choice in the market.

Easy to Use: Many users have found the software to be extremely user-friendly and easy to navigate, even for individuals without technical knowledge. They appreciate its simple interface and familiar layout, which makes managing remote machines effortless.

Multiple Remote Machine Connectivity: A significant number of users appreciate the software's ability to easily connect to and identify multiple remote machines. They find it convenient that the software displays the availability status of each machine, allowing for efficient management and quick access.

Wide Range of Features: Users highly value the extensive range of features offered by the software when connected to remote machines. These features enhance productivity by providing versatile tools for various tasks, catering to different user needs and preferences.

  1. Non-intuitive initial setup: Some users have found the initial setup of the software to be confusing and not user-friendly, leading to difficulties during installation and configuration.

  2. Limited customization options: Reviewers have mentioned that the user dashboard does not support white labeling, which restricts their ability to customize the appearance and branding of the software according to their specific needs.

  3. Lack of integrated features for task management: Several users have expressed the need for a separate system within the software to include notes and hand off tasks to another support agent, indicating a lack of integrated features for efficient task management.

Users frequently recommend Getscreen.me for its straightforward setup process, seamless remote access capabilities, and user-friendly interface. They appreciate how easy it is to install and set up the software, without requiring any technical expertise. The remote access feature is praised for its stability and reliability, allowing users to connect to their devices without interruptions or delays. Additionally, customers find the user interface to be intuitive and easy to navigate, enabling them to quickly understand and utilize the different features of the software. Overall, these recommendations highlight the positive experiences users have had with Getscreen.me.

Attribute Ratings

Reviews

(1-7 of 7)
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Score 10 out of 10
Vetted Review
Verified User
Incentivized
Getscreen.me is a great remote access company I have rolled out across all of our remote sites to allow us to have access to the computers at our various locations to adjust our media software that runs at the various sites. Great for remote maintenance of our sites and fixing windows software problems.

I considered using the industry standard TeamViewer, as I have been a long-term user at home. However, when looking at the corporate plans - it is exorbitant amount of money they want for a commercial license.

In my search for an alternative, I came across Getscreen.me and I am SO GLAD I did - as they offer an amazing, easy to use solution with custom branding for remote clients running at the remote sites.

Well worth a look - as I am sure you will agree with me that value for money wise - nothing beats Getscreen.me!
  • Easy remote roll out
  • Quick overview on dashboard to ensure PCs are online
  • Branding the remote client is really easy
  • No need to install software on your PC to access your remote sites. All Web based.
  • Speed - the Getscreen.me solution is an all round winner - however I find that there is a slight lag when controlling a remote PC mouse - compared to the competitors products. If this can be improved on - the GETSCREEN.ME get a 10 out of 10 from us!
It is well suited for basic remote access needs.
Score 10 out of 10
Vetted Review
Verified User
We use Getscreen.me to access admin and production machines remotely. We were looking for something very lightweight, fast, and easy for end users to use. Getscreen.me fit all three of those requirements. It's quickly become our go-to remote access solution, bypassing the ones we already have available through identity management.
  • Smooth remote video
  • Lightweight agent app
  • Simple setup and connection
  • Multi monitor support
  • Groups functionality seems a little weak.
  • Multiple monitors at the same time on different displays would be great.
  • Permissions and sharing is a little confusing at times.
Getscreen.me has been very useful for supporting our office and production machines, but it's also been a great asset for troubleshooting issues for our guests. The quick support is great for solving problems quick, without needing to have a full install or permanent access granted. For an org that cycles guests in and out all year, it's really been a gamechanger.
Armand Panganiban | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Our team, who works remotely, relies on Getscreen.me to offer efficient and reliable customer support. We previously used, (and in some cases still use-) TeamViewer. In addition to remote desktop support, Getscreen.me has also been useful for management of remote machines or to manually start automated processes hosted by remote machines.
  • Easy to connect to remote machine
  • Easy to identify and keep organized multiple remote machines
  • Identify availability status of remote machines
  • Multiple users
  • Easy to use, Familiar interface
  • Ability to White Label
  • Audit log and connection history are available
  • Ability to save often connected to machines
  • Initial setup could be made more intuitive
  • unable to white label user dashboard
  • requires a separate system to include notes to handoff tasks to another support agent
As long as there is internet connectivity, Getscreen.me is useful for connecting to your desktop or a server in order to work remotely. An example would be a dedicated machine for rendering video. We use Getscreen.me to log in and start the render. Connecting to a client desktop to provide on system support. There is the ability to log and record activity when the application is used, this would be helpful for monitoring activity of a remote desktop tech support team. Reporting is basic but provides enough information to track interactions.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
The direct use case is the use of a remote software for client data management, automation implementation and after sales support. <br>It has been extremely helpful to have a secured and stable remote solution which helps to reduce the amount of traveling time or onsite support. A lot of time and money are saved from going to client's site. Some other use cases may be the support of internal business partners or colleagues in project discussions and knowledge sharing.
  • Easy connection to new clients - both one time use and permanent
  • Support remote users from any device - even a cell phone with ease
  • File sharing
  • Connection Audit Log at ease
  • White Labeling (custom branding) and personalized quick connection link
  • Voice Call
  • Wake-on-LAN
  • Connection between your computers (Permanent access)
  • Allow more team members per account
  • It would be nice if screenshots of what customers may possibly see when attempting to connect could be added to help guide them for an easier connection.
  • Stronger user group management to prevent sharing PC access between users by default.
  • IP restriction and white listing
It is appropriate on most cases of supporting the client's work remotely or supporting questions/issues where required.
The less appropriate situation is where client has a restriction of downloading any form of remote .exe file into their device due to security control. It is important to ensure that the support model does not restrict remote access due to security control.
Konstantin Cholev | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
I am using it daily to control particular remote computers and servers and also support friends. The good thing about Getscreen is that I do not need to install any software to do remote control. It works directly from the browser and this makes it much easy remote access from everywhere even if I travel. The developer team is very responsible and constantly adding new features requested by the customers. The support team is also on a very high level with their response according to the working time and time differences between continents.
  • Remote access with registered history and recording (if is enabled).
  • Easy to use and no technical knowledge required.
  • Many features, including file transfer and real time translator.
  • Easy to navigate Dashboard.
  • I would like to see RDP connectivity support.
  • Stronger user group management to prevent sharing PC access between users by default.
Sometimes I need to provide support to friends or I want to discuss sharing my screen over the call within Getscreen. I just with one click generate an invitation code, share it and the sessions start. I am monitoring some specific computers and servers remotely, and with Getscreen I have unlimited time that I can spend with no issues at all. Additionally, I can just download files from the remote PC without a remote connection, just from the new Getscreen Windows Dashboard app.
John Robert Yelland MILT | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
I currently have investments in Deeper Network miners, and they all have their own computer and internet connection. Getscreen.me allows me to have them all on a web page and connect to any of them easily from any device with a web browser, despite them all having their own IP addresses that change constantly. I can then manage them away from home and move profits in and out and monitor the networks. I also provide remote IT support to a couple of truck companies as a personal favour.
  • It's user friendly. No technical knowledge required.
  • Has a high amount of features that can be used when you're connected.
  • Manageable from the dashboard, despite ever-changing IP addresses, the software manages all this.
  • No Raspberry Pi support (arm64)
  • No app or program for management, you must use a web browser. This works great though.
If you need to manage computers from a remote location. For example, if I go on holiday, and I want to check in on my mining PCs, I can just pull my phone out and do it in seconds. Or if a transport company based hundreds of miles away needs IT support, I can deal with it wherever I am in the world, as long as I have an internet connection and web browser. To be honest, this ticks all the boxes for any remote connection scenario, I can't think of a box it doesn't tick.
Richard Roderick | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
I use Getscreen.me to support our environment of servers and workstations. I also use it for ad-hoc connections to support users as needed.
  • Fast Connection
  • Easy to use
  • Easy to manage
  • ip restriction
  • group management
Well suited for anyone that needs to support customers remotely. Needs a little more to manage multiple groups of users/computers easily.
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